Cost per appointment scenario planning dashboard screenshot
Carbon Market

Voluntary Carbon Market

Built an interactive scenario planning dashboard that models call center cost-per-appointment under different operational assumptions — enabling leadership to test 20+ variables and forecast financial outcomes in real time.

Replaced 4+ spreadsheet models with one interactive tool
Cost per appointment scenario planning dashboard screenshot
HEALTHCARE OPERATIONS — CALL CENTER

Cost per Appointment Scenario Planning Model

Built an interactive scenario planning dashboard that models call center cost-per-appointment under different operational assumptions — enabling leadership to test 20+ variables and forecast financial outcomes in real time.

Replaced 4+ spreadsheet models with one interactive tool
Dashboard screenshot coming soon
Healthcare Operations

Dashboard Migration & Reporting Standardization

Unified fragmented Tableau and Excel reports into a single Power BI environment with standardized KPIs across 4 departments.

xx% reduction in manual CRM data entry
Workflow diagram coming soon
Agency / Professional Services

CRM Automation Overhaul

Redesigned HubSpot and Salesforce workflows, built automated triggers, and created a pipeline visibility dashboard for a mid-size agency.

xx% reduction in manual CRM data entry
Dashboard screenshot coming soon
E-Commerce

Financial Reporting System

Built an automated data pipeline and Power BI dashboards for revenue, margin, and channel performance across a multi-channel e-commerce brand.

Month-end close reduced from x days to x day
Scorecard coming soon
Cross-Industry

Data Quality Audit & Remediation

Conducted a structured data quality audit across 8 dimensions, built cleanup scripts and prevention automations for a company drowning in data debt.

Data accuracy improved from xx% to xx%
Dashboard coming soon
Video / Media Operations

Operations Reporting Redesign

Integrated data from ClickUp, Salesforce, and spreadsheets via APIs and Zapier into a centralized operations dashboard.

Bottlenecks identified x weeks earlier
Dashboard coming soon
Carbon Market / ESG

Carbon Credit Tracking & ESG Dashboard

Built a portfolio-level dashboard for a carbon project developer — tracking credits from estimation through verification and sale.

ESG reporting time reduced by xx%

More case studies being added

I'm actively building new portfolio pieces across industries including SaaS, logistics, and financial services. Check back soon or reach out directly to discuss your project.

Have a data challenge?

Let's talk about what better reporting, cleaner data, and automated workflows could do for your team.